Terms of Use
These Terms and Conditions govern your access to and use of Bidwerk's marketplace platform.
Marketplace Service
Bidwerk operates an online marketplace that connects vehicle owners with independent repair shops, towing providers, and vehicle buyers.
Bidwerk does not perform repairs, towing, inspections, appraisals, or vehicle purchases.
Bidwerk is not a party to agreements entered into between customers and providers.
Accounts
Users are responsible for maintaining accurate account information and protecting their login credentials.
Users are responsible for all activity that occurs under their account.
Customer Requests
Customers are responsible for providing accurate information regarding their vehicle and requested services.
Vehicle descriptions, photos, mileage, condition, and damage information should be truthful and complete.
Providers rely on customer-provided information when preparing bids and offers.
Provider Bids and Offers
Repair providers, towing providers, and vehicle buyers operate as independent businesses.
Providers determine their own pricing, timelines, warranties, and service terms.
Bidwerk does not guarantee the availability, pricing, or quality of any provider.
Transactions
When a customer accepts a bid or offer, the resulting transaction occurs directly between the customer and the provider.
Bidwerk is not responsible for payment collection, service performance, title transfers, vehicle ownership disputes, or contractual disagreements between parties.
Provider Verification
Bidwerk may perform business, identity, licensing, insurance, or document verification for some providers.
Verification does not constitute an endorsement, guarantee, certification, or warranty of provider quality or reliability.
Repairs and Towing
Customers are solely responsible for selecting providers and authorizing work.
Bidwerk is not responsible for repairs performed, towing services provided, workmanship, delays, parts quality, or resulting vehicle damage.
Vehicle Offers and Sales
Vehicle purchase offers are made directly by participating vehicle buyers.
Customers and buyers are responsible for negotiating purchase terms, title transfers, liens, taxes, fees, and compliance with applicable laws.
Artificial Intelligence Features
Bidwerk may provide automated recommendations or AI-assisted diagnostic suggestions.
AI-generated information is provided for convenience only and does not constitute mechanical, legal, financial, or professional advice.
Prohibited Activities
Users may not provide fraudulent information, misuse the platform, interfere with platform operations, or violate applicable laws.
Bidwerk may suspend or terminate accounts for violations of these terms.
Limitation of Liability
To the maximum extent permitted by law, Bidwerk shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the platform.
Bidwerk's total liability shall not exceed the amount paid by the user to Bidwerk during the previous twelve months.
Changes to These Terms
Bidwerk may modify these Terms and Conditions from time to time.
Continued use of the platform after updates constitutes acceptance of the revised terms.
Contact Information
Questions regarding these Terms and Conditions may be directed to:
support@bidwerk.com